![]() ![]() It’s normal for the process to take up to 30 seconds. Slide the icon across the screen with your finger, and wait for your iPhone to shut off. ![]() To turn your iPhone off, press and hold the power button on your iPhone until ‘slide to power off’ appears on the screen. When you turn it back on, they all start fresh, and sometimes that’s enough to fix a software glitch that had been preventing your apps from opening. When you turn off your iPhone, the operating system shuts down all the little background programs that help your iPhone to run. ![]() It’s simple, but turning your iPhone off and back on can resolve hidden software issues that may be preventing your apps from opening correctly. We’ll start simple and work our way toward the more involved fixes, if and when they become necessary. I’ll walk you step-by-step through the process of troubleshooting an app that won’t open. ![]()
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